Salesforce Agentforce

Agents 4.2/10

Salesforce's platform to build and deploy digital-labor agents grounded in CRM data and actions.

Salesforce Agentforce scores 4.2/10 for free value in Agents. The main constraint: Limited free path via Developer Edition / trials; production is consumption-based (~$2 per conversation historically).

Category Agents Kind Managed agent runtime Caveats Agent Builder/Studio to build digital-labor agents grounded in CRM data and actions; deployed on the Salesforce platform. Card required No Eligibility anyone

Free value score

4.2 / 10

Show the math

Overall 4.2/10

value = 4.2/100

weighted_components_v1

Execution 1/10

value = 0.1 $/mo

fixed_log_v1

Connectivity 7.7/10

value = 7.7/100

policy_score_v1

Production controls 7/10

value = 7/100

policy_score_v1

Key metrics

1/mo Execution quota Uses stated quota when present; otherwise a conservative unpublished-quota floor.

1 Tool/model connectivity No published connector count found.

1 Production controls No published production-control count found.

free tier Free tier

card? Credit card

What you get

Limited free path via Developer Edition / trials; production is consumption-based (~$2 per conversation historically)

CRM-grounded enterprise agents

Limitations

Free path via Developer Edition

A limited free path exists via Salesforce Developer Edition / trials; production is consumption-based and tied to a Salesforce org.

Sources

"Salesforce Foundations ... Get started with Agentforce for free, for any use case. $0 ... Agent Builder, Prompt Builder, 200k Flex Credits, 250K Data Cloud credits, Agentforce Vibes"
https://www.salesforce.com/agentforce/pricing/
"Foundations grants you 200K Agentforce Flex credits to get you started testing use cases and proof of concepts."
https://www.salesforce.com/crm/foundations/
"When you use Agentforce in a Developer Edition, you're limited to 150 LLM generation requests per hour."
https://help.salesforce.com/s/articleView?id=xcloud.overview_developer_edition_agentforce_datacloud.htm&language=en_US&type=5
"Flex Credits — Pay per Action as you scale Agentforce. $500 USD/Per 100k Credits ... Conversations — Pay per Conversation as you scale Agentforce. $2 USD/Per conversation"
https://www.salesforce.com/agentforce/pricing/
"We now have over 9,500 paid Agentforce deals and 3.2 trillion tokens processed"
https://investor.salesforce.com/news/news-details/2025/Salesforce-Delivers-Record-Third-Quarter-Fiscal-2026-Results-Driven-by-Agentforce--Data-360/default.aspx

agents agent-deployment hosted runtime

Open service Source ← All Agents